Out-Of-Warranty Subscription Support of Versius Modular Tender

• Country: Bulgaria
• Summary: Out-Of-Warranty Subscription Support of Versius Modular Surgical Robotic System for the Needs of "St. Anna" Umbal - Sofia Ad
• BGT Ref No: 139625005
• Deadline: 18 May 2026
• Financier: Self Financed
• Purchaser Ownership: Government
• Tender Value: EUR 251544.00
• Notice Type: Tender
• Document Ref. No.: 258849-2026
• Purchaser's Detail:
  Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details.

  Login to see details
• Description:
• Out-of-warranty subscription support of Versius modular surgical robotic system for the needs of "St. Anna" UMBAL - Sofia AD The subject of the public order is out-of-warranty subscription support for a Versius modular surgical robotic system, for the needs of "St. Anna" UMBAL - Sofia AD. The deadline for the execution of the order is 24 (twenty-four) months from the conclusion of the contract. Participants submit only one offer for the complex execution of the order, and submission of variants. Out-of-warranty service should include: 1. Periodic prophylaxis of the serviced medical equipment 2. Removal of damage that occurred in the process of working with the equipment 3. Provision of remote service 4. Replacement of consumables and spare parts at the Contractor's expense 5. Software updates and upgrades as required by the manufacturer 6. Response time for notification of damage: - up to 4 hours by telephone or encrypted consultation connection, considered from the notification by the Employer - up to 8 hours on working days and up to 72 hours on weekends, counting from the notification by the Contracting Authority 7. Term for repair of damage up to 5 working days from the first visit of a service specialist on site. 8. Investment only on original spare parts and ensuring a warranty period of not less than 6 months for inserted spare parts; 9. Preparation of protocols on the state of the equipment and a list of consumables subject to per...
• Documents:

 Tender Notice